Glitch at bank disrupts SNAP payments in 10 states, V.I.

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Supplemental Nutrition Assistance Program clients in the territory should be able to use their Electronic Benefit Transfer cards, or EBTs, without difficulty today.

On Friday, a technical problem at JP Morgan caused a system shut-down and rendered the EBT cards inoperable for a period of time. But the problem has been fixed.

"This issue has been resolved. All customers can use their SNAP and other cash benefits cards," Michael Fusco, a spokesman for JP Morgan, said Friday afternoon.

JP Morgan is the company that provides Supplemental Nutrition Assistance Program benefits on the EBT card, according to the V.I. Human Services Department. The Supplemental Nutrition Assistance Program is the federal program that used to be called Food Stamps.

The V.I. Human Services Department asked on Friday that clients hold off on using their EBT cards until today because of the malfunction.

The system malfunction at JP Morgan affected EBT transactions in 10 states, mostly in the eastern U.S., as well as the Virgin Islands, according to a statement Human Services issued.

- Contact reporter Joy Blackburn at 714-9145 or email

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