Superior Court's case system causing frustration

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The transition to the V.I. Superior Court's new case management system has not been as smooth as hoped for.

The court debuted the new system, which cost the V.I. Justice Department about $1.5 million, a month ago.

The new system was developed specifically for the local court by AmCad Integrated Case Management Systems, based in Herndon, Va.

The court previously had been using eNACT case management system, which had been adequate for the needs of the court, but the system did not provide technical support after the company closed.

The court has been working on putting a new system into place for the last three years.

Employees underwent training in recent months, but many have reported difficulties with the new system.

Among some of the difficulties: posting court calendars and finding case files. The issues have posed challenges for attorneys, plaintiffs, defendants and the general public.

Last week, a Daily News reporter overheard an assistant attorney general complaining that there was no indication of a sentencing hearing for a convicted murderer.

Additionally, court dockets were being posted last week only sporadically and routine court paperwork, such as case file and other reports could not be produced for members of the public. Also last week, the court system experienced some delays with posting notices of case dispositions.

V.I. Superior Court Presiding Judge Michael Dunston did not return a number of phone calls from The Daily News to comment on the progress of the system, and it is unclear when the issues with the new system will be resolved.

Anyone who has experienced issues with the system is welcome to contact Daily News reporter Jenny Kane at 714-9102.

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