Postal service must increase productivity to match prices
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On Jan. 27, the price of a postage stamp was once again increased by the U.S. Postal Service. The increase was the result of a reported 15.9 billion dollar loss experienced by the institution over the last year.
But instead of improving service to attract more customers, the service provided by the post office is getting worse each day.
Example: A registered mail package was mailed to my wife from Fort Worth, Texas, on Feb. 1 and arrived at the Ottley Post Office in Sugar Estate, St. Thomas, on Feb. 8. It then took five days (until Wednesday) for the Ottley Post Office to forward the package to the Emancipation Garden Post Office for delivery, almost as long as it took for the package to travel from Texas to St. Thomas.
The long and short of this poor service is that people are turning more and more to FedEx, DHL and UPS for their mailing needs. So while these companies make millions in profits (they charge very high prices which people will pay for excellent service), the post office is slowly relegating itself to the trash bin of extinction.
- William Quetel lives on St. Thomas.
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